Privacy Policy

Introduction and Overview

SmartFlowNexus ("we," "our," or "us") operates as an educational platform focused on decentralized application development. Located at Montri Suriyawong 3, Na Muang, Mueang Ratchaburi, Ratchaburi 70000, Thailand, we're committed to protecting your privacy and handling your personal data transparently.

This privacy policy explains how we collect, use, store, and protect information from users of our website and educational services. We operate in compliance with Thai privacy laws, including the Personal Data Protection Act B.E. 2562 (2019), and international privacy standards.

Information We Collect

We collect several types of information to provide and improve our educational services:

We collect this information through various methods including course registration forms, contact inquiries, website analytics, and direct communication with our educational team. All data collection serves specific educational or administrative purposes.

How We Use Your Information

Your personal information helps us deliver quality educational experiences and maintain our platform effectively. We use collected data to process course enrollments, track learning progress, and provide personalized educational guidance.

Communication purposes include sending course updates, technical announcements, and educational resources relevant to your enrolled programs. We also use aggregated data to improve our curriculum and develop new educational content that better serves our student community.

Administrative functions require certain data usage for maintaining accurate student records, processing payments, and ensuring compliance with educational standards. We never use your personal information for unrelated commercial purposes or share it with unauthorized third parties.

Data Sharing and Third Parties

SmartFlowNexus maintains strict control over your personal information and limits sharing to essential educational and operational purposes. We work with select technology providers for course delivery platforms, payment processing, and communication tools.

Third-party services include email communication platforms, learning management systems, and secure payment processors. These partners operate under strict contractual agreements that require them to protect your data and use it only for specified purposes.

We never sell personal information to marketers or unrelated businesses. Any data sharing occurs only with your explicit consent or when required by Thai law. Educational partnerships or collaborations involving student data require separate consent and clear disclosure of the purpose and scope.

Your Privacy Rights

Data Security Measures

Data Retention and Deletion

We retain personal information only as long as necessary for educational purposes or as required by Thai law. Student academic records are typically maintained for seven years after course completion, while marketing contact information is retained for two years without engagement.

Active student data remains accessible throughout enrollment and for one year after course completion to support continued learning and career development. Payment information is retained according to Thai tax and accounting requirements.

When retention periods expire, we securely delete personal information using industry-standard deletion procedures. Students can request early deletion of non-essential data, though some information must be retained for legal compliance or legitimate educational interests.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and understand how students interact with our educational content. Essential cookies enable basic website functionality and course access features.

Analytics cookies help us understand which educational resources are most valuable and identify areas for improvement in our learning platform. We use this aggregated information to enhance course content and user interface design.

You can control cookie settings through your browser preferences, though some restrictions may limit website functionality. We provide clear information about cookie types and purposes through our cookie preference center.

International Data Transfers

While SmartFlowNexus operates primarily in Thailand, some educational technology services may involve data processing in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Cloud-based learning platforms and communication tools may store data in secure facilities outside Thailand. We work only with providers that offer adequate protection levels and comply with international privacy frameworks.

Students are informed about any international data processing as part of enrollment procedures. We maintain oversight of overseas data processing to ensure continued protection of your personal information.

Updates and Changes

This privacy policy may be updated periodically to reflect changes in our educational services, legal requirements, or privacy practices. We notify students of significant changes through email and website announcements.

Minor updates that don't affect core privacy rights may be posted directly to our website with updated effective dates. Major changes that impact how we collect or use personal data require explicit student consent or notification periods as required by Thai law.

We encourage students to review this privacy policy regularly and contact us with questions about any changes or privacy-related concerns.